Company Settings

In this article we will go over some of the ways you can customize IT-Gig to meet your needs. The following sections will cover:

  • Adding and managing users
  • Inviting Customers
  • Configuring Payment Settings
  • Editing your company profile
  • Curating your invoice settings

Managing users

If you are a multi-user company, IT Gig can easily meet your needs. First, you will want to navigate to the Manage Users section in the IT Gig menu panel. It will be located under Company Settings.

Manage Users
manage users

Once you are on this page, just select Invite User and fill in the user's name, email, and role you would like them to have.

The table below shows the capabilities of each role to help you choose the appropriate designation for your new users.

AbilityCompany OwnerCompany AdminUser
Log Time in TimesheetYesYesYes
Log ExpensesYesYesYes
Edit Company SettingsYesYesNo
Create and Edit ProjectsYesYesNo
Create and Edit CustomersYesYesNo
Create and Send InvoicesYesYesNo
View Company ReportsYesYesNo
Add and Edit Company UsersYesYesNo
Deactivate AccountYesNoNo

When you invite a user, they will be sent an email with a link to sign up for an IT-Gig account that will be registered with your company profile. After they have created an account, you will be able to edit roles and archive your users from the Manage Users page.

Inviting Customers

On this same Manage Users page, you can also invite customers. Customers with their own IT-Gig customer admin account will have access to invoices that they still need to pay.

In order to invite a customer, just select the Invite Customer option, and fill in the form. After this customer accepts the invite and creates an account, they will be added to your list of active users. From here you can archive customers that are no longer active with your company.

Configure Payment Settings

If you would like your customers to pay with credit card or checking account, you will need to set up or link a Stripe account.

  1. Go to Company Settings-> Payment Settings
  2. Click on Create or Link Stripe Account
  3. From here, you can either log into your Stripe account and connect it to ITGig or create a new one
  1. Stripe charges a fee for transactions (see Stripe for details). Depending on your location's laws, you might be able to pass this fee along to your customer. If so, you can check Add fee to invoice to cover Stripe surcharges.

  2. Additionally, you may add a late invoice fee here. This will be passed onto the customer per late invoice they are trying to pay. So if your customer is paying two invoices, and both are late, the fee will be doubled.

Edit Company Profile

To edit your company profile just select Company Settings in the side-bar menu and then select Edit Company Profile. Below are the options you can add and edit for your company.

FieldDescriptionRequired
Company NameThe name of your companyYes
Primary Email ContactThe email address that IT-Gig will use to send correspondences related to your accountYes
Company AddressThe address of your companyYes
Company PhoneThe phone number of your companyYes
Company LogoThe logo of your company that will appear at the top of your invoicesNo
Email SignatureThe signature that will appear at the bottom of all emails sent from your company through IT-GigNo

Invocie Settings

To edit your invoice settings just select Company Settings in the side-bar menu and then select Invoice Settings. Below are the settings you can utilize in order to streamline invoice creation and invoice management.

FieldDescriptionRequired
Default CommentA message to your customer that will appear at the bottom of your invoiceNo
Invoice Number BasisThe basis for your invoice number being: Your company, the customer, the project Yes
Number of DigitsThe number of digits that will appear in your invoice numberYes
Invoice Name PrefixThe prefix that will appear before your invoice number. The default will be 'invoice'. No
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